Thank you for your continued trust and support.
We have recently received reports of suspicious transactions where individuals impersonating our company, our employees, or our business partners have approached customers to offer product appraisals or purchase requests. These incidents have been confirmed across multiple regions. Please be advised that these individuals and their activities are in no way affiliated with or authorized by our company.
# Reported Tactics
# Our Official Policies
No Third-Party Delegation: We do not outsource product appraisals or business transactions to third parties. Anyone claiming to act as a "representative of our company" or to have "taken over from a previous manager" has no affiliation with us.
No Unscheduled After-Hours Visits: Our employees will never make unannounced visits to customer locations outside of regular business hours.
# Important Guidelines for Our Customers
If you are approached by anyone offering to "appraise items on your behalf" or "resell them to our company," please firmly decline and do not hand over any items or proceed with the transaction. If you feel suspicious at any point, do not engage in the transaction and remove yourself from the situation immediately.
If you encounter similar approaches, or if you suspect you have been targeted by or fallen victim to such fraudulent activity, please contact your local police station immediately and notify our inquiry desk as soon as possible.
[Contact Information for Inquiries]
APRE Co., Ltd.
A-RISE Okachimachi, 5-23-14 Ueno, Taito-ku, Tokyo 110-0005, Japan
Public Relations
Phone: +81-3-5817-8180 (Hours: Weekdays 9:00 AM – 6:00 PM JST)